Terms of Service

Last updated: July 22, 2026

1. Agreement

These Terms are an agreement between you and CS2 Technologies Inc.(“we”, “us”), a company incorporated in Canada, Business Number 707258406RC001, which operates the agentlyleads CRM (the “Service”). By creating an account or using the Service you agree to them on behalf of yourself and, where applicable, the organization you represent. If you do not agree, do not use the Service.

2. The Service

agentlyleads provides a CRM for managing contacts, leads, companies, deals, tasks, and outreach, including optional AI-assisted features and integrations (email providers, HubSpot, Zoho, MCP connectors). We may improve or modify features over time; we will not materially degrade core functionality during a paid term without notice.

3. Accounts and workspaces

• You are responsible for safeguarding credentials and for activity under your account.
• The workspace Owner controls membership, billing, data export, and workspace deletion.
• You must provide accurate account information and keep it up to date.

4. Customer data

You retain all rights to the data you store in your workspace (“Customer Data”). You grant us the limited rights needed to host, process, and back it up in order to provide the Service. For personal data, our Data Processing Addendum applies: you are the controller, we are the processor. You are responsible for having a lawful basis for the data you store and the outreach you send.

5. Acceptable use

• No spam: you must comply with anti-spam laws (CAN-SPAM, GDPR/ePrivacy, CASL) and honor unsubscribes. The Service enforces suppression lists and sending caps; circumventing them is prohibited.
• No unlawful, infringing, or malicious content or activity, and no attempts to probe, breach, or disrupt the Service or other tenants.
• No reselling or providing the Service to third parties except as agreed in writing.

We may suspend workspaces that endanger the platform (e.g., high bounce/complaint rates) and will work with you to restore service.

6. Billing

Paid plans are billed by subscription through Stripe, per seat, in advance. Fees are non-refundable except where required by law. If payment fails we may suspend the workspace after a grace period. Taxes are your responsibility where applicable.

7. AI features

AI features generate drafts and suggestions from your workspace data. Output may be inaccurate — review before relying on or sending it. You are responsible for messages you send. AI providers are listed at /subprocessors; customer content is not used to train their models under our agreements.

8. Termination and data deletion

You may cancel at any time; the workspace remains available through the paid term. Owners may delete a workspace from Settings — deletion finalizes after a 7-day grace window and is then irreversible. We may terminate for material breach with notice. Upon deletion, Customer Data is erased as described in the Privacy Policy and DPA.

9. Warranties and liability

The Service is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages, and our aggregate liability under these Terms is limited to the fees you paid in the 12 months preceding the claim. Nothing limits liability that cannot be limited by law.

10. General

These Terms are the entire agreement regarding the Service and supersede prior discussions. We may update them with notice for material changes; continued use after the effective date constitutes acceptance. Questions: legal@agentlyleads.com.